FAQs

Included

• All meals
• Accommodations
• Tours, Services, Guides
• Transfer from and to the airport of Puerto Maldonado
• All river transportation

Not Included

International or domestic airfares, airport departure taxes or visa fees, excess baggage charges, additional nights during the trip due to flight cancellations, alcoholic beverages or bottled water, snacks, insurance of any kind, laundry, phone calls or messages, reconfirmation of flights and items of personal use.

We provide them at the town before starting your tour, please if you have size over 11, let us to know in advance, in Peru the biggest  size found is 10. You can use these boots for our walks or outings into the forest. Please remember ALWAYS that when walking inside the lodge facilities and in order to prevent bringing mud inside, you must walk without boots or any muddy shoes. Use only sandals, socks, clean sneakers.

We ask you to keep your valuable belongings and documents in the safe. Do not leave them valuables in plane view. Equally if you have food or candies please keep them in the safe. Do not leave them outside. This way you will avoid attracting insects and other animals. Inform to your guide if you have any special needs for saving your food or valuables.

The lowland rainforests of Tambopata lie far enough south of the Equator to provide a cooler, drier winter season between May and October. The general weather conditions, are warm and humid.

• In Tambopata the average daytime high temperature is between 78F and 93F (24C and 31C)
• The average nighttime low is between 66F and 78 F (20C and 24C).

Cold Fronts – May through September

• Cold fronts from Argentina can sweep into southwestern Amazonia and push daytime highs down to 50° F (9° C) and the nighttime lows to 43° F (5° C). Thus, during that season always be potentially prepared for cold and drizzle.

Rainy Months – November through April

Be prepared for heavy rain that can continue for hours or days. Around 80% of the annual average 3000 mm rainfall occurs during this season.

Breakfast time depends on your scheduled activity but starts from 4:30am onwards. Lunch is served at 1:00pm and dinner is served at 7:00pm. Please let us know if you are vegetarian or have any special dietary needs. We do offer a special menu for children.

We have a telephone connection in case of emergency, by now we are improving this.

• Good binoculars, if you can.
• Camera gear
• Tight-weave, light colored, long cotton pants
• Long sleeved, tight-weave, light colored cotton shirts
• Ankle-high hiking boots and sneakers
• Flashlight with batteries
• Sunblock lotion
• Sunglasses
• Broad-brimmed hat
• Rain suit or poncho
• Insect repellent
• Small denomination bills
• Small daypack

In case of emergencies we have a first aid kit that is equipped to deal with most cases that may reasonably arise in the area. Our guides are all certified by the Red Cross, which means they are prepared to deal with foreseeable emergencies (broken bones or snake bites, for example) but not complex emergencies (such as an appendicitis).

For snake bites, an unheard of at Tambopata so far, we have extractors and an anti-venom at the lodges. In case of evacuation, we need to travel by boat  to Puerto Maldonado. During the day, evacuations take about 20% less time than our regular boats. During the night, evacuations take about 30% more. In Puerto Maldonado there is access to a state clinic.

Yellow fever inoculation is highly recommended for travel to Tambopata.

We provide natural spring water 24 hours per day. Please use the water wisely. We advise you not to drink the water from the river, lake or any of the taps. Consumable water can be found throughout the lodge from many dispensers and pitchers as well as a variety of other beverages available.

All the water that the lodge provides is purified with an ozone treatment. We also suggest that you use this water to brush your teeth. Please turn off the water flow while lathering and soaping up to reduce unnecessary water usage.

Our rooms offer lots of natural light and fresh air while providing a safe but close contact with the forest environment. . Use of the mosquito netting on each bed is strongly recommended to ensure your comfort and safety. We try to be as eco-friendly as possible so we request that you only change towels when really needed. After 9:30pm we kindly ask that you lower your voices to allow all guests to enjoy the sounds of the forest at night.

Our lodge is not big, we have 7 rooms and in total 14 beds, in double, triple and matrimonial rooms.  The bathrooms and showers are  at same house.

Luggage is hand-carried at various stages in the trip for a distance. We strongly recommend you limit your weight to 15 kilos (32 pounds a piece).

If you are visiting other destinations in Peru or South America that require different kinds of clothing, you can always pack separate bags and safely leave them at our offices in Puerto Maldonado on the first day so we won’t be carrying them around uselessly. Your bag will be waiting for you at the office the day you leave.

Smoking is allowed, but please always ask other clients,  except at meal times. Please do not smoke in your room, the dining rooms, boats or during activities.

The lodge has a generator and it is operated during the night from 6:00 p.m. until 9:30 p.m., This is the time when you can charge the batteries of your cameras or any other electric item.
The voltage is 220.

Malaria is present but extremely rare. If you wish to take medical precautions against malaria consult your physician or a specialist in tropical medicine.

We do not offer this service, but in the town we can help you to find one if you need it.